Yawer Hussain Hameedi
Service Delivery | IT Infrastructure & Operations | Cloud Strategy | Digital Transformation | Network Security | Program & Project Management | Data Center Modernization | Driving Innovation & Efficiency
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Executive Summary
Accomplished IT Infrastructure & Operations leader with over 22 years of experience driving enterprise-scale digital transformation across fintech and banking sectors. Proven expertise in designing secure, scalable infrastructures aligned with business strategy and regulatory frameworks including SAMA CSF and CRFR.
Currently serving as Service Delivery Manager at ITBuilders, leading Network, Security, Cybersecurity, and System Engineering teams to ensure reliable, secure, and efficient service delivery across critical environments.
Successfully migrated critical infrastructure to Google Cloud, modernized legacy systems through HPE GreenLake, and led end-to-end deployment of Microsoft Dynamics 365 Business Central, streamlining financial workflows with intelligent automation.
Core Expertise
  • Cloud Migration & Strategy
  • Digital Transformation
  • Infrastructure Modernization
  • Service Delivery Leadership
  • Program Management
  • ERP Implementation
  • Regulatory Compliance
Current Role: ITBuilders
Service Delivery Manager | December 2025 - Present
Lead and manage Network, Security, Cybersecurity, and System Engineering teams. Manage resident engineers at customer locations and monitor performance.
Team Leadership
Lead and manage Network, Security, Cybersecurity, and System Engineering teams. Manage resident engineers at customer locations and monitor performance.
Project Delivery
Deliver projects on time and within agreed scope. Work closely with PMO to plan, track, and complete projects on schedule. Coordinate technical teams to meet project milestones.
Service Excellence
Ensure smooth and reliable service delivery across all technical domains. Own and manage ITSM processes including Incident, Request, Change, and Problem Management. Ensure tickets are handled within agreed SLAs.
Additionally, act as the main point of contact for customer escalations, lead major incident management, and ensure customer satisfaction and long-term relationship management.
Professional Impact
22+
Years Experience
Leading enterprise IT infrastructure and operations
4K+
Users Supported
Cloud-native VDI platform implementation
130+
Datacenter Racks
Managed in main datacenter operations
122
Wireless Access Points
Deployed across enterprise campus
Previous Role: Loop Saudi
IT Infrastructure & Operations | November 2022 - December 2025 (3 years 2 months)
Leading enterprise technology infrastructure across servers, networks, storage, cloud systems, and end-user computing. Driving operations excellence through incident response, change control, reliability, capacity planning, and automation.
Cloud Transformation
Led transitions from colocation to HPE GreenLake, then to Google Cloud Platform.
ERP Deployment
Directed rollout of Microsoft Dynamics 365 Business Central across Finance, Procurement, and Operations.
Compliance & Security
Partnered with cybersecurity teams to enforce SAMA CSF and CRFR compliance.
Al Rajhi Bank Achievements
IT Project Manager | July 2016 - November 2022
01
Datacenter Excellence
Spearheaded Main Datacenter Day-2 Project, elevating availability of 130+ racks and MEP Systems with end-to-end completion.
02
Disaster Recovery
Orchestrated DR Datacenter Expansion Project, optimizing MEP systems and IT Infrastructure to industry best practices.
03
VDI Implementation
Managed full implementation of 4,000 Virtual Desktop Infrastructure utilizing cloud infrastructure for enhanced business continuity.
04
Campus Integration
Led IT Projects for newly constructed campuses including GSM Coverage, AV Projects with Cisco Telepresence, and wireless access deployment.
Technical Expertise
Cloud & Infrastructure
  • Google Cloud Platform (GCP)
  • HPE GreenLake Private Cloud
  • Microsoft Dynamics 365
  • VMware VDI Solutions
  • Datacenter Modernization
Network & Security
  • Cisco, Juniper, Foundry
  • MPLS & Frame Relay
  • WatchGuard, BlueCoat
  • SAMA CSF & CRFR Compliance
  • Disaster Recovery Planning
Project Leadership
OPEX & CAPEX budget management, vendor negotiations, cross-functional team coordination for complex enterprise initiatives.
Automation & Efficiency
Introduced automation reducing manual operations, enhanced service delivery, and improved system reliability through intelligent workflows.
Team Development
Build high-performing IT teams including system administrators, network engineers, DBAs, fostering culture of continuous improvement.
Career Progression
1
ITBuilders
Service Delivery Manager (December 2025-Present): Leading Network, Security, Cybersecurity, and System Engineering teams with focus on service delivery excellence and ITSM processes.
2
Loop Saudi
IT Infrastructure & Operations (2022-December 2025): Leading enterprise digital transformation and cloud migration initiatives.
3
Al Rajhi Bank
IT Project Manager (2016-2022): Managed datacenter projects, VDI implementation, and mega campus IT deployments.
4
Presales Engineer (2015-2016): Product management, technical sales, and solution architecture for telecom services.
5
Product Manager (2012-2015): Managed vendor relationships, pricing strategies, and customer solution implementations.
6
Senior Network Engineer (2004-2011): Network operations management, troubleshooting, and infrastructure design.
Education & Credentials
Master of Business Administration
Iqra University - Finance Specialization (2006-2008)
Bachelor of Computer Science
Iqra University - Software Engineering and Databases (2000-2003)
Professional Certifications
Agile Hybrid Project Pro Micro-Credential
Best Employee 2014
Recognized for outstanding performance and contributions
Certificate of Appreciation
Acknowledged for exceptional service delivery
Global Perspective
Areas of Interest
IT Program & Project Management.
Presales / Solution Architect.
IT Infrastructure & Operations.
Industry Focus
Fintech, Banking, Telecommunications, Enterprise IT
Location
Riyadh, Saudi Arabia.
Languages
English: Full Professional
Urdu: Native
Arabic: Limited Working
"Passionate about innovation, efficiency, and sustainable digital transformation. Committed to aligning technology investments with organizational goals while leading cross-functional teams in complex, fast-paced environments."
Let's Connect
Ready to Collaborate
With 22+ years of experience in IT infrastructure, cloud strategy, and digital transformation, I'm passionate about driving innovation and operational excellence. Let's discuss how I can contribute to your organization's technology vision.
Contact Information
Mobile:
Email:
LinkedIn: linkedin.com/in/yawerhameedi
Location: Riyadh, Saudi Arabia
Role Overview: As a Founding Member of the Saudi Pakistani Professionals Community (SPPC), my mission is to bridge connections and foster growth among Pakistani professionals in Saudi Arabia and relevant businesses. Responsibilities: Strategic Planning & Vision: Co-created the SPPC's vision, strategy, and core principles to enhance collaboration between Pakistani and Saudi professionals and businesses. Community Engagement: Actively engaged with community members to understand their needs, develop programs, and advocate for fair opportunities within premier organizations. Event Coordination: Organized and led various events, webinars, and meetups to facilitate networking and professional development. Training and Development: Implemented training sessions through the platform, offering resources to enhance the skills and competencies of the community members. Collaboration with Stakeholders: Liaised with industry leaders, organizations, and governmental bodies to promote the recognition and utilization of Pakistani talent in Saudi Arabia. Marketing & Communication: Developed and maintained a coherent brand identity, effectively communicating the mission of the SPPC through various channels including the website, social media, and personal networks. Achievements: Successfully fostered a community that supports inclusivity and fair opportunities. Contributed to enhancing the perception and positioning of Pakistani professionals in Saudi Arabia. Played a key role in implementing key portal features including job boards, discussion forums, professional groups, and an events calendar. Key Values: At SPPC, we stand for empowering talent, irrespective of passport origin, ensuring that skill and merit pave the way to success. Join us in championing #InclusiveOpportunities, #TalentMatters, and the strong bond between 🇵🇰 and 🇸🇦.
Serving as a volunteer to motivate person to learn quran.
To Serve Hajis and gain ALLAH's benefits.
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